Episodes

Monday Apr 05, 2021
Episode 38 - Scott Wright & Katie McHone-Jones
Monday Apr 05, 2021
Monday Apr 05, 2021
In this episode, Dan talks to Scott Wright, Executive Director of NHPA’s Retail Leadership Institute, and Katie McHone-Jones, NHPA's Event and Retail Support manager, about this year's Young Retailer of the Year honorees. They talk about the impact of the awards, what they represent and what everyone can learn from watching them
Music Credits:
"Let That Sink In" by Lee Rosevere

Monday Mar 15, 2021
Episode 37 - Dave Gowan
Monday Mar 15, 2021
Monday Mar 15, 2021
On this episode of Taking Care of Business we talk Business by the Numbers as we sit down with NHPA's CFO Dave Gowan and discuss the importance of managing your business using Key Performance Indicators. We also talk about how retailers can participate in this year's Cost of Doing Business Study.
Music Credits:
"Let That Sink In" by Lee Rosevere

Monday Mar 01, 2021
Episode 36 - Grant Farnsworth
Monday Mar 01, 2021
Monday Mar 01, 2021
It's been just over a year since COVID-19 began tearing through our lives. In this episode of Taking Care of Business we talk with Grant Farnsworth of The Farnsworth Group to get a better idea of how consumers' home improvement habits have changed over the past 12 months and what we might expect to change in the months ahead.
Music Credits:
"Let That Sink In" by Lee Rosevere

Monday Feb 15, 2021
Episode 35 - Mick Terrell
Monday Feb 15, 2021
Monday Feb 15, 2021
This week on the Taking Care of Business podcast, we talk once again to our legal expert Mick Terrell to get some insights about what employers need to know about the COVID vaccine and their workforce. Can vaccines be required? Do you have to pay for your employees to get vaccine? Mick will weigh in on all this and more.
Music Credits:
"Let That Sink In" by Lee Rosevere

Monday Feb 01, 2021
Episode 34 - Dan Harris & Jake Smith
Monday Feb 01, 2021
Monday Feb 01, 2021
This week on Taking Care of Business, Dan has a chat with two guests. The first is Dan Harris, owner of Palos Ace Hardware and Lemont Ace Hardware. He is also the current chairman of NHPA. The second guest is Jake Smith, owner of Jared's Ace Hardware who is also the vice chairman of NHPA.
Music Credits:
"Let That Sink In" by Lee Rosevere
"Puzzle Pieces" by Lee Rosevere

Monday Jan 18, 2021
Episode 33 - Jonathan Mize
Monday Jan 18, 2021
Monday Jan 18, 2021
In this episode of Taking Care of Business, Dan chats with Jonathan Mize, the CEO and president of Blish-Mize Co., to discuss the distributor's 150th anniversary and how it has adapted to doing business in this new era. We will also talk about the company's upcoming Dealer Market, which is scheduled as an in-person event this March.
Music Credits:
"Let That Sink In" by Lee Rosevere
"Puzzle Pieces" by Lee Rosevere

Monday Jan 04, 2021
Episode 32 - Stacy Mitchell
Monday Jan 04, 2021
Monday Jan 04, 2021
In 2020, the concept of supporting small businesses took the spotlight. So as we start 2021, we sat down with Stacy Mitchell from the Institute for Local Self Reliance to talk about how we can translate that heightened support for small business into action. We also learn what independent retailers can do to help level the playing field with the big corporate retailers.

Monday Dec 21, 2020
Episode 31 - Bob Cutter & LeAnn Day
Monday Dec 21, 2020
Monday Dec 21, 2020
Rounding out the year for the Taking Care of Business podcast, we welcome NHPA President and CEO Bob Cutter and LeAnn Day, NHPA's executive director of paint and decorating programs, to talk about the association's expanded membership and what is in store for hardware, paint and decorating retailers in 2021.

Monday Dec 07, 2020
Episode 30 - Jim Robisch
Monday Dec 07, 2020
Monday Dec 07, 2020
In our penultimate episode of 2020, Dan Tratensek sits down with The Farnsworth Group's Jim Robisch to reflect on the unique year that was 2020 and look forward to what 2021 might have in store for the industry.

Monday Nov 23, 2020
Episode 29 - Sonya Ruff Jarvis
Monday Nov 23, 2020
Monday Nov 23, 2020
On today's episode we chat with industry veteran, author, marketer and consultant Sonya Ruff Jarvis. Sonya, shares her unique insights into the importance of addressing diversity and inclusion within your operation and shares some best practices for marketing your small business.