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Dan Tratensek, Publisher of Hardware Retailing magazine, sits down with industry veterans to get the latest scoop on the industry and their business.
Episodes
Monday May 15, 2023
Monday May 15, 2023
As the third-generation of the Hassett family to lead Hassett Hardware, Eric Hassett is building on the history of service, culture and innovation the company is known for in the Bay Area. Hear from Hassett, a 2023 Top Guns honoree, on how technology and customer service intersect in the company and why company culture is a major key to the operation's successes.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Apr 17, 2023
Monday Apr 17, 2023
In this episode of "Taking Care of Business," NHPA podcast producer and retail engagement specialist Renee Changnon talks with Jared Hotop, vice president of retail operations, and Petrina Jannin, human resources director, for Buchheits, a farm and home company with 20 locations in five states. Learn about how NHPA's Kim Peffley was able to help the company develop an engaged team from top to bottom. In the episode, they share practical tips on how to use Everything DiSC® assessments to support organizational growth and development.
Do you want to learn more about how to incorporate Everything DiSC® in your operation? Contact NHPA's Kim Peffley at kpeffley@yournhpa.org or visit YourNHPA.org/development/everything-disc/.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Apr 03, 2023
Monday Apr 03, 2023
NHPA podcast producer and retail engagement specialist Renee Changnon chats with Jeremy Melnick, vice president of hardware and facilities at JC Licht and former co-owner of Gordon's Ace Hardware. Jeremy shares the lessons he learned during the process of selling his seven store chain to JC Licht in 2022 and offers advice for preparing for business transition, whether that's now or many years down the road.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Mar 20, 2023
Monday Mar 20, 2023
In this episode of "Taking Care of Business," NHPA senior editor Lindsey Thompson sits down with Luke Vander Linden, one of the speakers for the 2023 NHPA Independents Conference this August in Dallas. Luke, vice president of membership and marketing for Retail & Hospitality ISAC, shares cybersecurity best practices for keeping your operation protected online.
If you're looking to find ways to integrate technology into your business, you will not want to miss the NHPA Independents Conference in Dallas Aug. 2-3. Go to YourNHPA.org/Conference to learn more and register today to take $400 off your ticket price!
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Mar 13, 2023
Monday Mar 13, 2023
Listen in on NHPA senior editor Lindsey Thompson's conversation with digital strategist Chris Hood, one of the keynote speakers for the 2023 NHPA Independents Conference being held this August in Dallas. They talk about Chris' storied and exciting career in the movie, TV and music industries, and Chris gives a sneak peek of his keynote presentation and the concept of digital acceleration. Listen Now.
If you're looking to find ways to integrate technology into your business, you will not want to miss the NHPA Independents Conference in Dallas Aug. 2-3. Go to YourNHPA.org/Conference to learn more and register today to take $400 off your ticket price!
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Mar 06, 2023
Monday Mar 06, 2023
In this episode of "The Taking Care of Business" podcast, NHPA senior editor Lindsey Thompson chats with former Amazon exec John Rossman on the lessons he learned from his time with the online retail giant and how he applies those to his consulting business today. Rossman also gives a sneak peek into the concept of innovating for leadership, a topic he'll cover as keynote speaker at the 2023 NHPA Independents Conference this August.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Feb 20, 2023
Monday Feb 20, 2023
In this episode of "Taking Care of Business," NHPA COO Dan Tratensek speaks with Nick Talarico, Do it Best's executive vice president of sales and marketing, and Dent Johnson, executive vice president of operations, on the state of the industry and its continued growth over the past few years. From supply chain demands and member growth to e-commerce initiatives, hear what Do it Best is doing to help members improve their business and keep up with technology demands.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Feb 13, 2023
Monday Feb 13, 2023
In this episode of the "Taking Care of Business" podcast, Dan Tratensek sat down with Beth Casson, National Hardware Show vice president, who shares highlights and takeaways from this year's show and what's in store for 2024.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Feb 06, 2023
Monday Feb 06, 2023
On this episode, NHPA podcast producer and retail engagement specialist Renee Changnon has a conversation with siblings Amos and Lauren and their parents Buron and Sara Lanier. The group talks about how Amos and Lauren came together to take over Lanier Do it Best in Burgaw, North Carolina, and keep the business in their family. Sara and Buron talk about the process of transitioning ownership to their children, give advice for other retailers and more.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Jan 23, 2023
Monday Jan 23, 2023
NHPA senior editor Lindsey Thompson shares key takeaways and insights from her trip to NRF 2023: Retail's Big Show held in New York City. From technology to the customer experience, Lindsey also chats with retailer Adam Gunnett from Busy Beaver Home Improvement Centers about his show highlights.
Music Credits:
"Let That Sink In" by Lee Rosevere