Episodes
Monday Oct 02, 2023
Meet the 2023 Young Retailer of the Year Honorees (Part 3) - Episode 95
Monday Oct 02, 2023
Monday Oct 02, 2023
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the third in the five-episode series, we'll meet Austin Diehl and Katie Prus and hear about the ways they want to improve their operations and better serve customers.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Sep 25, 2023
Meet the 2023 Young Retailer of the Year Honorees (Part 2) - Episode 94
Monday Sep 25, 2023
Monday Sep 25, 2023
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the second in the five-episode series, we'll meet Scott Fines and Michael Gleason Jr., who have both followed in their family's footsteps while building careers of their own.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Sep 04, 2023
Meet the 2023 Young Retailer of the Year Honorees (Part 1) - Episode 93
Monday Sep 04, 2023
Monday Sep 04, 2023
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the first of a five-episode series, we'll get acquainted with Travis Hellvig, Ryan Clouse and Dalton Meny, who look at the biggest challenges and opportunities for the industry.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Aug 21, 2023
Where Are We Heading? - Episode 92
Monday Aug 21, 2023
Monday Aug 21, 2023
At the 2023 NHPA Independents Conference, NHPA's chief operating officer and publisher Dan Tratensek cast a vision for the future of the industry and independent channel in his state of the industry presentation. In this episode, listen to highlights from the presentation and how unity is key to strength in the channel.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Aug 07, 2023
How to Approach Market Season - Episode 91
Monday Aug 07, 2023
Monday Aug 07, 2023
It's hard to believe fall is just around the corner and with that comes another round of wholesaler, co-op and industry trade shows. Whether this is your first or 40th show, NHPA's retail engagement specialist Renee Changnon talks about her favorite aspects of market season and offers tips on how you can make your next event the most productive and fun one yet. Whether you're most excited to find new products, connect with industry friends, score market-exclusive deals or looking forward to enjoying time away from the business, there are so many ways to make the most of your time. Share your thoughts with Renee at rchangnon@yournhpa.org. And make sure to come say hi to her and her NHPA colleagues at our booths this fall.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Jul 24, 2023
Cultivating a Career in Hardware - Episode 90
Monday Jul 24, 2023
Monday Jul 24, 2023
On this episode of "Taking Care of Business," NHPA retail training editor Jess Tillman weaves a narrative describing the careers of two industry leaders, Marty Ellison, director of retail operations for Miller Hardware Co., and Josiah Gates, chief operations officer of The Aubuchon Company. Discover how each has made their way through the hardware industry and what challenges they have faced. You'll also learn how they are helping create culturally minded careers for potential new employees for their businesses and the industry as a whole.
Music Credits:
"Melting Glass" by Eden Avery
"Leaf" by Infinity Ripple
"Midnight Textures" by Silver Maple
"Capture This" by Alec Slayne
Monday Jul 17, 2023
A Family Affair - Episode 89
Monday Jul 17, 2023
Monday Jul 17, 2023
Hear from NHPA Top Guns honoree Scott Sommers, president of Hartville Hardware & Lumber, and his brother Gary Sommers and cousin Zach Coblentz as they share how they honor their family’s legacy of innovation and a desire to serve customers and the community.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Jun 05, 2023
Growing a Career - Episode 88
Monday Jun 05, 2023
Monday Jun 05, 2023
Hear from 2023 NHPA Top Guns honoree TJ Colson and learn more about his career journey from part-time warehouse employee to now president of Wilco Stores. He shares the lessons he's learned about the importance of developing a strong company culture, being willing to evolve and embrace change and building into your employees.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday May 15, 2023
A Legacy of Innovation - Episode 87
Monday May 15, 2023
Monday May 15, 2023
As the third-generation of the Hassett family to lead Hassett Hardware, Eric Hassett is building on the history of service, culture and innovation the company is known for in the Bay Area. Hear from Hassett, a 2023 Top Guns honoree, on how technology and customer service intersect in the company and why company culture is a major key to the operation's successes.
Music Credits:
"Let That Sink In" by Lee Rosevere
Monday Apr 17, 2023
Buchheits’ Solution to Strengthening Operations - Episode 86
Monday Apr 17, 2023
Monday Apr 17, 2023
In this episode of "Taking Care of Business," NHPA podcast producer and retail engagement specialist Renee Changnon talks with Jared Hotop, vice president of retail operations, and Petrina Jannin, human resources director, for Buchheits, a farm and home company with 20 locations in five states. Learn about how NHPA's Kim Peffley was able to help the company develop an engaged team from top to bottom. In the episode, they share practical tips on how to use Everything DiSC® assessments to support organizational growth and development.
Do you want to learn more about how to incorporate Everything DiSC® in your operation? Contact NHPA's Kim Peffley at kpeffley@yournhpa.org or visit YourNHPA.org/development/everything-disc/.
Music Credits:
"Let That Sink In" by Lee Rosevere