Episodes

Monday Nov 06, 2023
Meet the 2023 Young Retailer of the Year Honorees (Part 5) - Episode 97
Monday Nov 06, 2023
Monday Nov 06, 2023
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the final in the five-episode series, we'll meet Matt Lambert and John Luhring and hear how innovation will be a key driving the industry and independent channel.
Music Credits:
"Let That Sink In" by Lee Rosevere

Monday Oct 23, 2023
Meet the 2023 Young Retailer of the Year Honorees (Part 4) - Episode 96
Monday Oct 23, 2023
Monday Oct 23, 2023
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the fourth in the five-episode series, we'll meet Jessica Talerico and Zane Watkins, who dive into the importance of supporting your local communities.
Music Credits:
"Let That Sink In" by Lee Rosevere

Monday Oct 02, 2023
Meet the 2023 Young Retailer of the Year Honorees (Part 3) - Episode 95
Monday Oct 02, 2023
Monday Oct 02, 2023
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the third in the five-episode series, we'll meet Austin Diehl and Katie Prus and hear about the ways they want to improve their operations and better serve customers.
Music Credits:
"Let That Sink In" by Lee Rosevere

Monday Sep 25, 2023
Meet the 2023 Young Retailer of the Year Honorees (Part 2) - Episode 94
Monday Sep 25, 2023
Monday Sep 25, 2023
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the second in the five-episode series, we'll meet Scott Fines and Michael Gleason Jr., who have both followed in their family's footsteps while building careers of their own.
Music Credits:
"Let That Sink In" by Lee Rosevere

Monday Sep 04, 2023
Meet the 2023 Young Retailer of the Year Honorees (Part 1) - Episode 93
Monday Sep 04, 2023
Monday Sep 04, 2023
With a record 11 retailers, this year's class of Young Retailer of the Year honorees proves the future of the independent channel is in good hands. In this episode, the first of a five-episode series, we'll get acquainted with Travis Hellvig, Ryan Clouse and Dalton Meny, who look at the biggest challenges and opportunities for the industry.
Music Credits:
"Let That Sink In" by Lee Rosevere

Monday Aug 21, 2023
Where Are We Heading? - Episode 92
Monday Aug 21, 2023
Monday Aug 21, 2023
At the 2023 NHPA Independents Conference, NHPA's chief operating officer and publisher Dan Tratensek cast a vision for the future of the industry and independent channel in his state of the industry presentation. In this episode, listen to highlights from the presentation and how unity is key to strength in the channel.
Music Credits:
"Let That Sink In" by Lee Rosevere

Monday Aug 07, 2023
How to Approach Market Season - Episode 91
Monday Aug 07, 2023
Monday Aug 07, 2023
It's hard to believe fall is just around the corner and with that comes another round of wholesaler, co-op and industry trade shows. Whether this is your first or 40th show, NHPA's retail engagement specialist Renee Changnon talks about her favorite aspects of market season and offers tips on how you can make your next event the most productive and fun one yet. Whether you're most excited to find new products, connect with industry friends, score market-exclusive deals or looking forward to enjoying time away from the business, there are so many ways to make the most of your time. Share your thoughts with Renee at rchangnon@yournhpa.org. And make sure to come say hi to her and her NHPA colleagues at our booths this fall.
Music Credits:
"Let That Sink In" by Lee Rosevere

Monday Jul 24, 2023
Cultivating a Career in Hardware - Episode 90
Monday Jul 24, 2023
Monday Jul 24, 2023
On this episode of "Taking Care of Business," NHPA retail training editor Jess Tillman weaves a narrative describing the careers of two industry leaders, Marty Ellison, director of retail operations for Miller Hardware Co., and Josiah Gates, chief operations officer of The Aubuchon Company. Discover how each has made their way through the hardware industry and what challenges they have faced. You'll also learn how they are helping create culturally minded careers for potential new employees for their businesses and the industry as a whole.
Music Credits:
"Melting Glass" by Eden Avery
"Leaf" by Infinity Ripple
"Midnight Textures" by Silver Maple
"Capture This" by Alec Slayne

Monday Jul 17, 2023
A Family Affair - Episode 89
Monday Jul 17, 2023
Monday Jul 17, 2023
Hear from NHPA Top Guns honoree Scott Sommers, president of Hartville Hardware & Lumber, and his brother Gary Sommers and cousin Zach Coblentz as they share how they honor their family’s legacy of innovation and a desire to serve customers and the community.
Music Credits:
"Let That Sink In" by Lee Rosevere

Monday Jun 05, 2023
Growing a Career - Episode 88
Monday Jun 05, 2023
Monday Jun 05, 2023
Hear from 2023 NHPA Top Guns honoree TJ Colson and learn more about his career journey from part-time warehouse employee to now president of Wilco Stores. He shares the lessons he's learned about the importance of developing a strong company culture, being willing to evolve and embrace change and building into your employees.
Music Credits:
"Let That Sink In" by Lee Rosevere